Terms of service
OVERVIEW
Welcome to Heydeen. Throughout the site, the terms “we”, “us” and “our” refer to Heydeen. We operate this website and store, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a seamless shopping experience.
Our store is powered by Shopify, which enables us to provide our Services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
You agree to provide accurate and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account and all activities under it.
SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible. However, actual colors and appearance may vary depending on your device or screen settings.
All product descriptions and availability are subject to change at any time without notice.
Our products are intended for cosmetic use only.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Orders are only confirmed once payment has been successfully processed.
We may not be able to cancel or modify orders once they have been processed.
SECTION 4 – PRICING AND BILLING
All prices are subject to change without notice.
You agree to provide accurate payment and billing information. By placing an order, you confirm that you are authorized to use the payment method provided.
Prices do not include shipping or applicable taxes unless stated otherwise.
SECTION 5 – SHIPPING AND DELIVERY
Processing time is typically 24–48 hours.
Delivery times are estimates and may vary depending on your location.
We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once an order is handed to the carrier, responsibility passes to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including images, text, branding, and design, is the property of Heydeen or its licensors and may not be used without permission.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. We are not responsible for their content, accuracy, or practices.
Use of third-party services is at your own risk.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify; however, all transactions are made directly with Heydeen.
Shopify is not responsible for any issues related to your purchase.
SECTION 9 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
SECTION 10 – FEEDBACK
Any feedback or content you submit may be used by us without restriction to improve our Services.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice.
SECTION 12 – PROHIBITED USES
You agree not to use our Services for any unlawful purpose or to violate any applicable laws.
SECTION 13 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” without warranties of any kind, except as required by law.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Heydeen shall not be liable for any damages arising from your use of our Services or products.
SECTION 15 – TERMINATION
We may terminate or suspend access to our Services at any time if these Terms are violated.
SECTION 16 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which the business operates.
SECTION 17 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of our Services constitutes acceptance of those changes.
SECTION 18 – CONTACT INFORMATION
If you have any questions about these Terms, please contact us:
Email: support@heydeen.com
Address:
The Master Programs Ltd (UK)
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ